Privacy Policy

Last Updated: December 2024

Polu ("we," "our," or "this application") takes your privacy seriously. This privacy policy explains how we collect, use, store, and protect your personal information. By using this application, you agree to the terms of this privacy policy.

1. Information We Collect

1.1 Information You Provide

• Account Information: When you register an account, we may collect your username, email address, password, and other information.
• Profile Information: You may choose to provide profile information such as avatar, nickname, etc.
• Payment Information: When you make in-app purchases, payment information is processed by third-party payment platforms (such as Apple App Store, Google Play). We do not collect or store your complete payment information.

1.2 Automatically Collected Information

• Device Information: We may collect information about your device type, operating system version, device identifiers (such as IDFA, Android ID), device language, and timezone.
• Usage Data: We may collect information about how you use this application, including features you access, content you watch, usage duration, etc.
• Log Information: When you use this application, we may automatically collect certain information, including IP address, browser type, access time, crash reports, etc.
• Location Information: We do not actively collect your precise location information. If you choose to enable location services, we may collect approximate location information to provide relevant services.

1.3 Third-Party Service Information

• Push Notifications: We use Firebase Cloud Messaging (FCM) to send push notifications. FCM may collect device tokens and other information.
• Analytics Services: We may use third-party analytics services (such as Firebase Analytics) to understand application usage. These services may collect anonymous usage data.

2. How We Use Collected Information

We use the collected information for the following purposes:

• Provide Services: Provide, maintain, and improve our services, including content recommendations and personalized experiences.
• Account Management: Create and manage your account, process your requests and transactions.
• Communication: Send you service notifications, updates, security alerts, and administrative messages.
• Push Notifications: Send you push notifications, including content updates and activity notifications.
• Analytics and Improvement: Analyze usage to improve application features and user experience.
• Security Protection: Detect, prevent, and resolve technical issues, fraud, and security threats.
• Legal Compliance: Comply with applicable laws and regulations, respond to legal processes.

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with third-party service providers who help us operate our services, including:

• Cloud storage and hosting service providers
• Analytics and advertising service providers
• Payment processing service providers
• Push notification service providers (such as Firebase)

These service providers may only use your information according to our instructions and must protect your information.

3.2 Legal Requirements

We may disclose your information in the following circumstances:

• To comply with laws, regulations, legal processes, or government requests
• To enforce our terms of service or protect our rights
• To protect the safety, rights, or property of users or the public
• To prevent or investigate possible fraud or security threats

3.3 Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred to the new owner.

4. Data Security

We take reasonable technical and organizational measures to protect your personal information, including:

• Using encryption technology to protect data transmission
• Restricting access to personal information to employees who need it
• Regularly reviewing our information collection, storage, and processing practices
• Using secure data storage facilities

However, please note that no security measures are perfect, and we cannot guarantee absolute security of information.

5. Data Retention

We retain your personal information only for as long as necessary to achieve the purposes described in this privacy policy. When information is no longer needed, we will securely delete or anonymize it.

6. Your Rights

Depending on applicable privacy laws, you may have the following rights:

• Right of Access: You may request access to personal information we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal information.
• Right to Erasure: You may request deletion of your personal information (under certain circumstances).
• Right to Restrict Processing: You may request restriction of our processing of your personal information.
• Right to Data Portability: You may request to receive your personal information in a structured, commonly used format.
• Right to Object: You may object to our processing of your personal information.
• Withdraw Consent: If processing is based on your consent, you may withdraw consent at any time.

To exercise these rights, please contact us through the in-app contact method.

7. Children's Privacy

This application is not intended for children under the age of 13 (or other minimum age as required by your jurisdiction). We do not knowingly collect personal information from children. If we discover that we have collected information from a child, we will immediately delete that information. If you are a parent or guardian and discover that your child has provided us with personal information, please contact us.

8. International Data Transfers

Your information may be transferred to and processed in locations outside your country/region. We ensure that appropriate security measures are taken to protect your information and comply with applicable data protection laws.

9. Cookies and Similar Technologies

We may use cookies and similar technologies to collect information, improve user experience, and analyze usage. You can manage cookie preferences through your device settings.

10. Third-Party Links and Services

This application may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We recommend that you read the privacy policies of these third parties.

11. Privacy Policy Updates

We may update this privacy policy from time to time. For significant changes, we will notify you within the application and update the "Last Updated" date at the top of this page. Continued use of this application indicates your acceptance of the updated policy.

12. Contact Us

If you have any questions, comments, or requests regarding this privacy policy, please contact us through:

• The "Contact Us" function in the application
• In-app feedback channels

This privacy policy is governed by the laws of your jurisdiction.