Privacy Policy
Last updated: April 18, 2026
This Privacy Policy describes how RelDrama (“we”, “us”, or “our”) collects, uses, discloses, and safeguards information when you use our mobile application (the “App”). By using the App, you agree to this Privacy Policy. If you do not agree, please do not use the App.
1. Who we are
The App is operated by RelDrama. For privacy inquiries, contact us at the support channel shown in the App (WhatsApp) or via the contact details you provide when reaching out through official support.
2. Information we collect
We collect information in the following categories, depending on how you use the App:
- Account and authentication data: If you sign in with Google, we may receive identifiers and profile information that Google shares with us with your consent (such as a stable user identifier, display name, email address, and profile photo URL), as permitted by Google’s sign-in disclosures.
- Device and app diagnostics: We may collect device-related information needed to operate the App and secure our services, such as device model, OS version, app version, language/locale, and diagnostic logs (including crash data if you opt in to crash reporting through your device or third-party SDK settings).
- Usage data: We may collect information about how you interact with the App (for example, content browsing patterns, watch history stored on your device, favorites, and in-app actions) to provide features and improve relevance.
- Payment-related data (Google Play): Purchases (such as coins or subscriptions) are processed by Google Play. We do not receive your full payment card number. We may receive limited purchase verification data (such as order identifiers and subscription status) necessary to deliver entitlements and comply with platform rules.
- Content you provide: Information you submit through support requests or optional forms.
3. How we use information
- Provide, maintain, and improve the App and its features.
- Authenticate users, secure accounts, prevent fraud and abuse, and enforce our terms.
- Personalize recommendations and search results.
- Process transactions and deliver purchased digital content.
- Communicate with you about updates, security notices, and support responses.
- Comply with legal obligations and respond to lawful requests.
4. Legal bases (where applicable)
If applicable law requires a legal basis, we rely on one or more of the following: performance of a contract with you, legitimate interests (such as securing the service and improving features, balanced against your rights), your consent where required, and compliance with legal obligations.
5. Sharing of information
We do not sell your personal information. We may share information with:
- Service providers who assist us with hosting, analytics, customer support, security, and similar functions, subject to confidentiality obligations.
- Google / Firebase / Google Play as integrated in the App for authentication, distribution, billing, analytics, and crash reporting, governed by their respective policies and your device settings.
- Authorities when required to comply with law, regulation, legal process, or enforceable governmental request.
- Business transfers in connection with a merger, acquisition, financing, or sale of assets, where permitted by law.
6. Data retention
We retain information for as long as necessary to provide the App and for legitimate business purposes (such as security, dispute resolution, and compliance). Retention periods may vary based on data type and legal requirements. Some locally stored data (for example, watch history on your device) is controlled by your device settings and App features.
7. Security
We implement reasonable technical and organizational measures designed to protect information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Your choices and rights
- Access / correction / deletion: You may request access, correction, or deletion of certain personal information we hold, subject to applicable law and technical constraints.
- Google account: You can disconnect Google sign-in through the App where available, and manage Google permissions in your Google Account settings.
- Marketing: If we send promotional communications where permitted, you can opt out using the instructions in those messages.
- Regional rights: Depending on your location, you may have additional rights (for example, objection, restriction, portability). Contact us to exercise applicable rights.
9. Children’s privacy
The App is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us and we will take appropriate steps to delete it.
10. International transfers
We may process information in countries other than your country of residence. Where required, we use appropriate safeguards (such as contractual measures) consistent with applicable law.
11. Third-party links and content
The App may contain links to third-party websites or services. We are not responsible for their privacy practices. Review their policies before providing information.
12. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version in the App and update the “Last updated” date. Material changes may require additional notice as required by law.
13. Contact
For privacy questions, contact us through the in-app support option (WhatsApp) shown in the App settings/profile section.